We design and build our MOTUBOX to last a lifetime. If your MOTUBOX is accidentally damaged, contact us and we will replace it with one of the same characteristics immediately, as long as we can verify that it has not been intentionally damaged for replacement.
Our solid perfume lasts with frequent use of 4 to 5 months, however, if you use it more sporadically it can last 7 months. We recommend not exposing it to direct sunlight and in case of staying in a place with high temperatures such as inside a car in midsummer, keeping it in a flat position so that when it cools down it returns to its original shape.
You can order samples of the different fragrances available in the Try it at home section, for only € 5, which will be reimbursed later in the future purchase of a pack through a discount code that you will receive along with the samples
Orders received will be processed and shipped during the next business day or depending on the availability of each product. Once the order is confirmed, it will arrive at the address between 48 and 72 hours after its process. Customers can choose standard postal delivery (48-72 hours) or DHL EXPRESS delivery (24-72 hours). We send the products to any part of Spain, we also carry out international shipments *.
* Check the price of international shipments.
We have different payment methods that will be displayed on the payment gateway.
If the order is incomplete or damaged, contact us through the email perfumes@motumi.com and we will solve it as soon as possible. There is a 30-day period for testing the chosen perfume, since we are the first to know that the fragrance is totally subjective to each person. If it is not to your liking, send it back to us and we will proceed to change it for another choice. (Subject to change per customer. Shipping costs will be borne by the customer)
If you have any questions when placing your order or to make any suggestions, contact us through the chat, at perfumes@motumi.com through the form that you will find in contact.